MARCH - APRIL 2016MANUFACTURINGTECHNOLOGYINSIGHTS.COM8By Marc A. Hamer, VP & CIO, Babcock & Wilcox Enterprises, Inc.Revolutionizing Business with TechnologyThe trait that differentiates me is that I don't believe a CIO's job as simply running back office IT. As a CIO, I look forward to locate ways to transform the company through technology. I am driven by the highest priority of changing the way a company does business by introducing innovative and latest technologies. Understanding Cloud Security ChallengesCloud computing opens up a new world of opportunities for businesses, but mixed in with these opportunities are numerous security challenges. I think there is a huge lack of expertise in cloud technology. Even in IT, people lack trust and are generally confused about using different infrastructures as it might carry high security issues. Hence, there is a lack of knowledge around IT, which is firstly related to cloud computing. Secondly, I think that one of the stumbling blocks related to getting things done is not having a true partnership with business--because if enterprises are looking from a pure internal IT perspective, then it is more about running a cost center. This is very different from transforming the company through technology. CIOs need to build a strategy and thought leadership to show enterprises the way to change business that will affect their day to day productivity in a positive manner. My philosophy is to grow the company and prepare them for the future, versus doing the same old tasks.Technology as a Standalone Feature If enterprises are consolidating systems then they must run their systems more efficiently and need to standardize workflow across locations and businesses. This could be simplified through common systems that will help drive familiar business process. So, we have combined hu-man resources business processes and imple-mented one common system globally. We need to create familiar processes so that everyone can see the data. We are able to see employees glob-ally, their work processes, common job titles, performance man-agement, ethics and compliance training processes. Integrating Data to Gather a Complete View of CustomersWith new technological innovations, it is necessary to do a proper requirement gathering. Therefore, it is important to understand Enhancing Customers' Experience through Technology IN MY OPINION
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