LENOX® - Metal Manufacturing Solutions/Service Company

LENOX: An End-to-End Solution Provider for Metal Cutting and Fabrication

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Marty Gardner, Director, Channel Marketing and Development, LENOX®Marty Gardner, Director, Channel Marketing and Development
The material separation and metal cutting industry has undergone many operational changes, forcing organizations to modernize everything from their back-office IT systems to the equipment on the shop floor. The impetus behind this upheaval is the need to maximize efficiency and reduce costs without sacrificing quality, driving companies to accelerate their modernization efforts. In fact, these factors have added up to create an operational climate, which can no longer tolerate the inefficiencies due to technological limitations. Helping such companies address these limitations is LENOX®, an end-to-end software and equipment provider for the material separation and metal fabrication industry. Founded in 1915 with a 10-employee team, the brand’s passion for bringing customers fast-cutting, long-lasting industrial saw blades, power tool accessories, and hand tools has remained the same for over 100 years. Lately, LENOX has diversified its business to provide the technology designed to improve performance and efficiency for fabrication shops and steel service centers to meet the ever-evolving needs of manufacturers.

Having spent almost a century in the material separation and metal cutting industry, LENOX understands its clients’ operational challenges in managing factory floors and facilities. For example, while operator errors continue to be one of the most consistent issues that hinder efficiency and performance, machine downtimes and equipment malfunctions also impact the business significantly. As several such critical variables are at play within various manufacturing facilities, LENOX empowers its customers with technology for performance and efficiency. As such, LENOX developed LENOX 360™ System, a cutting-edge bandsaw monitoring platform that provides access to key insights, measurements, and control of valuable operations data. The platform gathers information from the bandsaw machines regardless of age, make or model into a single monitoring system and helps clients achieve the required level of performance and efficiency. “We pride ourselves on offering a bespoke monitoring platform that helps clients achieve the required levels of performance and efficiency,” mentions Marty Gardner, Director, Channel Marketing and Development at LENOX.

The LENOX 360™ System platform helps its users harness the power of data and refine operations and minimize downtime. Additionally, since LENOX 360™ System provides real-time data insights, users can also understand the production environment thoroughly.The same data also enables the users to understand inefficiencies within the facility and helps the company gain an in-depth view of blade health.


We pride ourselves on offering a bespoke monitoring platform that helps clients achieve the required levels of performance and efficiency, alongside our consumable products and bandsaw blades

With the additional visibility that LENOX 360™ System brings to the entire facility, the client’s senior management can evaluate their equipment’s performance and help them keep their operations moving. LENOX 360™ System is thus an ideal tool for steel service centers and fabrication shops as it is designed to improve decision-making and maximize efficiency by capturing data in real-time.

Even after delivering such innovative solutions, LENOX realized that there was still room for improvement within the manufacturing facilities, specifically around how several bandsaw operators were inexperienced or unaware of updated cutting performance capabilities. Consequently, LENOX embarked on a service called LENOX Advantage™ System to assist manufacturers with their productivity in streamlining their operations. As a part of the service, LENOX offers an assessment opportunity for operators to understand their current performance levels. Typically, the LENOX team performs a site assessment survey and a site survey where the team works closely with the end-user from all levels of the organization to identify, align, and define ways to meet and sustain their desired goals. From the operators dealing with bottlenecks in the production process to operations management and to the executive level. After identifying the hurdles to achieve the required performance, the LENOX team assists the client in optimizing operations throughout the facility. While conducting site assessments, LENOX also identifies areas of improvement within the client’s facility. Typically, the LENOX team identifies the right equipment and parts required to run the facility efficiently for a longer period by implementing best industrial practices. As a part of the consultation, the team also helps the client choose the right products—fluids and lubricants—that can extend the service life of blades and tools.

LENOX Advantage™ System also carries a training component, where LENOX brings inexperienced and experienced operators up to speed on operating cutting equipment efficiently. This comprehensive training also prepares the client’s team to follow best practices while working and help them eliminate errors. LENOX customizes this training based on the client’s machinery and applications, so they can take maximum advantage of this opportunity. More importantly, clients can leverage LENOX 360™ System to ensure that they adhere to their changes as part of the consultation service.

Moving ahead, the ultimate vision of LENOX is to augment their platform to monitor a variety of machining tools and equipment. By doing so, LENOX wants to bring visibility into the entire shop floor in the days to come. With these added capabilities, LENOX will strive to reduce downtimes and equipment malfunctions and extend the service life of the equipment significantly. With such capabilities, LENOX wants to assist its clients to stay ahead of the curve by enhancing their performance.

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Top 10 Metal Manufacturing Solution Companies - 2021
LENOX®

Company
LENOX®

Headquarters
East Longmeadow, MA

Management
Marty Gardner, Director, Channel Marketing and Development

Description
LENOX is an end-to-end software and equipment provider for material separation and metal fabrication industry. Founded in 1915 with a 10-employee team, the brand’s’s passion to bring customers faster-cutting, longer-lasting industrial saw blades, power tool accessories, and hand tools remained the same for over 100 years. More recently, LENOX decided to diversify its business to provide the technology to improve performance and efficiency for fabrication shops and steel service centers. Having spent almost a century in the material separation and metal fabrication industry, LENOX understands the operational challenges its clients face while managing factory floors. For example, while operator errors remain one of the most consistent issues that hinder efficiency and performance, machine downtimes and equipment malfunctions also significantly impact the business. LENOX is a part of Stanley Black & Decker. Stanley Black & Decker, an S&P 500 company, is a leading $14.5 billion global diversified industrial with 56,000 employees in more than 60 countries who make the tools, products and solutions to deliver on its Purpose, For Those Who Make The World™.