Role of Artificial Intelligence in Refining ERP Solutions

Role of Artificial Intelligence in Refining ERP Solutions

By Manufacturing Technology Insights | Thursday, January 17, 2019

Artificial Intelligence is revamping industries for a better tomorrow. This innovation is rising at a phenomenal rate and is profoundly influencing the different sectors as it is streamlining and boosting the business efficiency and business productivity. For ERP, the very first use of AI would be to assist organizations in comprehending the plethora of information they possess. Let’s see how AI is revolutionizing ERP.

1. Financial Resource Management

Chatbots can perform all functions that are repetitive which include categorizing invoice information into numerous accounts and distinguishing amid a monthly phone bill and payment for a phone purchase. AI can perform operations monthly, quarterly and year-end processes, depending upon the requirement and also comparing account balances between different systems, verifying statements and reports for accuracy. Bots can learn from human input for better decision-making and adapt those parameters.

2. Human Resources

The talent acquisition software can scan, read, and evaluate applicants and eliminate most of them from the recruiting procedure. Hence, AI can be useful in planning and conducting training programs for all staff members. Also by determining who should get an appraisal or who is dissatisfied with the life-work balance, AI can detect and solve the problems of the employees.

3. Client Service

AI solutions can learn from the history of client services, and also enables bots to answer questions more cost-effectively and consistently. The quality of customer service can be upgraded by integrating real-time data from various customer-facing departments, thereby providing a 360-degree view of the client. Moreover, AI can be more efficient by providing the required knowledge and the parts necessary to assist the customers when they require field service.

4. Warehouse Management

The amalgamation of AI and Machine learning can assess hundreds of demand forecasting models and their potentialities with a whole new level of precision while automatically adjusting to various variables such as supply chain disruptions, and product introduction. AI can help in keeping track of the entire journey from product manufacturing till the time it is shipped to its end customer.

5. Sales Automation

Sales automation is the process of tracking reporting and team productivity. The next big step is to determine individual interaction by using the existing data to determine which content, which answers, and which sales play an essential role which are likely to drive favorable results.

ERP with AI is introducing many efficiency boosters throughout the organizations. Investment in the advanced technologies will soon become a mandatory thing for enterprises to improve their efficiency and stay a step ahead of the competition.

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