Many new technologies have surfaced over the years that have made their marks on information technology (IT) services. Technologies like IoT, Cloud computing, and artificial intelligence have changed the way organizations work in their day-to-day processes. Stated below are some of the changes that these technologies are predicted to bring in IT services:
Cloud Computing: Majority of the companies have switched to cloud services for almost all their applications. Enterprises are making a move towards multi-clouds and hybrid-clouds. Cloud service providers have started working on specific areas to outrun their competitions like Amazon is working on operational readiness, Microsoft is working on making enterprise integration faster, and Google is working on improving AI and ML services. With the surge in IoT devices, organizations are looking for computing options at the edge only. The emphasis is to provide secure edge computing services as edge offers a faster method of computing.
Artificial Intelligence: Artificial intelligence uses machine learning techniques to provide efficient services to enterprises. Data integrity is the key to a successful AI application. Enterprises are looking to achieve a higher degree of governance and control of their data as data volumes are increasing rapidly. AI services provide automation services for repeated processes which help organizations to use their workforce towards other areas. AI service providers are looking for methods to increase the efficiency and accuracy of automation services.
Internet of Things: Many companies have distributed their analytical functions across various edge devices and cloud services. IoT provides real-time data in abundance for analysis. This data helps the companies to improve their product and services. IoT devices have also opened the gates for efficient edge computing services. Organizations are looking to make a balance between the traditional cloud services and edge computing services as both these computing services have essential roles to play in the dynamic and modern business model that we have today.
According to a Gartner Prediction, 95 percent of IT services will use open source in critical portfolios in the future. Pricing models, vendors lock-in and staffing challenges are forcing the organizations to look for an advanced database management system for data storage and analytics.