Creation Technologies

Producing Powerful and Scalable Solutions for OEMs

Stephen P. DeFalco, Chairman & CEO

In a world where technology is continuously evolving, it’s critical that original equipment manufacturers (OEMs) get the tailored solutions they need. Critical pieces of the OEM production puzzle are electronic assembly solutions that are reliable, cost-effective, and customized to their customer’s requirements. However, these solutions are difficult to produce. This is where the electronics manufacturing services by Creation Technologies perform best.

Some of the exceptional services Creation Technologies provides OEMs include prototyping and new product introduction, design and engineering, fulfillment and logistics, test development services, and after-market services.

Creation Technologies has over 200 OEM customers, testifying that its exceptional tech solutions are some of the best in the industry. Its focus on medium volume, high reliability electronic manufacturing solutions are changing the face of three industries: aerospace and defense, medical devices, and tech industrials.

Developing innovative solutions that solve complex challenges in these industries takes work. Creation Technologies continuously aims and succeeds in providing solutions that resourcefully meet some key challenges for each industry, such as flex in budgets and priorities, strained supply chains, and the process of maintaining constant communication with OEMs.

A crucial goal that the Creation Technologies team works toward is assisting OEMs in making their products available in a short timeframe. CEO of Creation Technologies, Stephen P. DeFalco, explains that alongside assisting organizations with their fast time-to-market aims, Creation Technologies’ other priority is to scale products quickly when they come to market in each of these industries.

“We’ve invested a lot in our capabilities to work with OEMs to bring their products to market quickly, but most importantly, when they come to market, to scale them quickly with very strong and rigorous quality requirements,” says Stephen P. DeFalco, CEO of Creation Technologies.

Creation Technologies uses these specialized capabilities alongside OEMs to optimize the function of products, streamline manufacturing, reduce risks, and speed up product launches.

Over the last few years, Creation Technologies has faced significant challenges that have led them to augment their workflow to meet their customers’ requirements. Two challenges include the COVID-19 pandemic and global semiconductor supply chain difficulties. Creation Technologies continues to effortlessly assist OEMs in bringing products to market even during times when face-to-face meetings were difficult. They have also improved supply chain capabilities to deal with the global disruptions.

We’ve invested a lot in our capabilities to work with OEMs to bring their products to market quickly, but most importantly, when they come to market, to scale them quickly with very strong and rigorous quality requirements

Two keys to Creation Technologies’ success are its customer-driven culture and ability to innovate at a local level. Creation Technologies considers it crucial to put themselves in the customer’s shoes, helping them meet their customers’ complex demands. Moreover, with 15 sites in four different countries, Creation Technologies gets all the creative influences they need to innovate and produce unique solutions for its customers.

Data-driven and keen to ensure the best ideas win, the Creation Technologies team has scripted many customer success stories. Working alongside a medical device start-up, the team effortlessly assisted them in mobilizing three sites in two countries to produce identical products. The result? They achieved critical product scale capabilities during the global pandemic.

It’s the passion, customer-driven culture, core values, and innovation that are contributing to Creation Technologies’ success. With a team that shares six critical values––entrepreneurship, boldness, preparedness, integrity, openness, and respect, and practical technical expertise, Creation Technologies is ready to deliver exceptional solutions to OEMs today and in the future.

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Creation Technologies

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Creation Technologies

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Stephen P. DeFalco, Chairman & CEO

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Some of the exceptional solutions Creation Technologies provides OEMs include prototyping and new product introduction, design and engineering, fulfillment and logistics, test development services, and after-market services

Creation Technologies News

Creation Technologies Expands Presence in China with New State-of-the-Art Facility

Creation Technologies, a provider of end-to-end Specialty Global Electronic Manufacturing Services, has announced the relocation of its operations to a new and expanded facility in Changzhou, China. To commemorate this significant milestone, the company held a ribbon-cutting ceremony attended by esteemed customers, suppliers, and distinguished guests, followed by a gala dinner.

The new facility has doubled the capacity of the previous site and covers an impressive area of 150,000 square feet. This move reflects Creation Technologies' dedication to expanding its global presence and strengthening its position in China. Since 2005, the company has been serving its customers from its strategically located Changzhou facility, conveniently situated only 90 minutes away from Shanghai.

The state-of-the-art facility is equipped with four advanced surface mount technology (SMT) lines and is staffed by a dedicated team of 300 professionals. It showcases Creation Technologies' unwavering commitment to providing exceptional manufacturing solutions. With a focus on lean factory flow, the site ensures efficient product movement and offers fully integrated EMS capabilities, including areas dedicated to PCB Assembly, System Integration & Test, and Forward and Reverse Logistics.

“This investment demonstrates our commitment to expanding our global footprint to provide our customers with the highest level of service and support,” said Stephen P. DeFalco, Chairman and CEO at Creation Technologies. “With the increased capacity, modern manufacturing equipment, and talented workforce, we are well-positioned to meet the evolving needs of our customers.”

Creation Technologies' newly established facility in Changzhou adheres to stringent quality standards and holds certifications such as ISO 9001, ISO 13485, ISO 14001, UL, TUV, ETL, and CCC. The company takes pride in its well-managed manufacturing facility, where dedicated teams proficient in multiple languages are committed to delivering outstanding customer service.

The key operational capabilities of the new facility include:

• Focus on high-mix/low-to-medium volume high-reliability products

• Flexible and expedited NPI (New Product Introduction) capabilities

• Commitment to world-class quality standards

• Experienced and knowledgeable technical staff

• Strong emphasis on continuous improvement

• Extensive supply chain network with access to custom parts and independent spot market distributors for electronic components

This expansion adds to Creation Technologies' network of 14 global manufacturing sites and recent expansions in St. Peter, MN, Rochester, NY, and Hermosillo, MX.

Creation Technologies eagerly anticipates harnessing the cutting-edge capabilities of its state-of-the-art facility in Changzhou to offer innovative manufacturing solutions, exceptional customer experiences, and sustained growth in the EMS industry.

Creation Technologies Receives Highest Rating for EMS Providers – Wins 9th Consecutive Service Excellence Award

Creation Technologies proudly announced that it has been honored with a prestigious 2023 CIRCUITS ASSEMBLY Service Excellence Award (SEA). The announcement took place on Tuesday, October 10, 2023 during a ceremony held as part of the SMTA International 2023 Exhibition.

Creation Technologies' commitment to delivering top-tier service and exceptional value within the EMS industry has once again been recognized, resulting in the company's ninth consecutive SEA. The Service Excellence Award program is unique in that it is determined solely by third-party customer feedback, spanning seven critical categories. Creation Technologies secured the highest overall rating for manufacturing quality, responsiveness, technology, flexibility and overall satisfaction among EMS companies with revenues exceeding $500 million.

At the core of Creation Technologies' success is its dedication to medium-volume, high-reliability programs, enabling customers to harness emerging technologies at every stage. With a blend of cutting-edge manufacturing capabilities, state-of-the-art equipment, and industry-leading best practices, Creation Technologies guarantees maximum efficiency and optimal product quality throughout the entire manufacturing process.

The Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers, sponsored by CIRCUITS ASSEMBLY, are a testament to the companies that excel in the crucial realm of customer service. This program, now in its 31st year, serves as a benchmark for participants to gauge their performance against peers in terms of customer satisfaction. The accolade is a direct result of feedback from actual customers, reflecting their satisfaction with the quality of service provided.

Creation Technologies' ability to consistently secure the CIRCUITS ASSEMBLY Service Excellence Award year after year underscores its commitment to maintaining the highest standards of customer service and satisfaction. This milestone reaffirms Creation Technologies' position as a leader in the EMS industry and solidifies its reputation for exceptional performance and value.

Creation Technologies Launches LEAP Program: Delivering Industry Leading New Product Realization Capabilities

As an established contract design and manufacturing partner for leading medical & life science, tech industrial, and aerospace & defense OEMs, Creation has developed the LEAP program to enhance New Product Realization.

LEAP, Launch with Excellence to Advanced Production, is Creation’s proprietary Stage Gate process that covers all aspects of the product lifecycle from engineering prototypes for new designs through to ramp to full production volumes.

The Stage Gate model is designed to improve the quality of product launch activities as well as burn down risk, refine costs and reduce variation at each stage gate. The process puts a heavy focus on planning, DFx and requirements gathering and helps teams prepare the right information, with the right level of detail, at the right time to deliver value to the customer.

“Creation Technologies is committed to exceeding our customer expectations throughout the Product Development & Lifecycle Process,” said Diana Ferrari, SVP of Customer Engineered Solutions. “We developed this program to give our partners the opportunity to lean on Creation with early engagement to provide excellent guidance and risk avoidance advice.”

Creation’s stage gate process was initially developed through a series of kaizen events with NPI thought leaders from each of our sites and all functions represented. It also included a thoughtful Voice of the Customer exercise. Many of our customers provided their insights into what would make Creation their trusted partner of choice for NPI.

The LEAP Stage Gate process was piloted and refined in 2021. Each of our sites were individually trained, including Program Management, Engineering, Quality and Supply Chain teams – a total of over 500 trainees!

Over 200 NPIs have been launched through LEAP and feedback from our customers has been clear – the results show products launching with a faster time to ramp and better quality. Here’s what our customers are saying:

”Creation identified what was needed to onboard us as a customer and followed up when we were holding things up. Creation was proactive in identifying risks and offering mitigation options….it allowed us to take on appropriate risks with our eyes wide open.”

“The team was heavily involved in cross-functional coordination in moving the business from one location to another. The communication was great.”

Across the enterprise, we have over 30 LEAP Bronze Certified Leaders ready to help launch your next new product. In 2024, all NPI, including new designs and existing design transfers, are running through the LEAP stage gate process.