A family-owned and operated company, DC Electric has come a long way since its inception in 1996 to become a leader in the electrical industry. What started as a one-man show has now flourished into a 65-strong team, delivering an array of electrical services, including electrical installation and repair and maintenance, across healthcare, government, industrial, residential, commercial and telecommunications sectors.

Situated in Eastern Idaho, a region known for its dense concentration of manufacturing plants, especially in the food and beverage industry, DC Electric is acclaimed for its specialized skills in controls and automation for food processing equipment. Beyond its primary focus, DC Electric also ventures into projects within the grain processing domain, showcasing its versatility to the diverse industrial needs of the region.

A silver-level Rockwell-recognized system integrator, DC Electric leverages Rockwell’s advanced products, including variable frequency drives (VFDs) and sophisticated controllers. This enables the company to boost energy efficiency, refine process control and extend the operational life of machinery. Supported by a skilled team of programmers well-versed in an extensive array of Rockwell programming languages, DC Electric adeptly tackles challenges of varying complexity, ensuring tailored solutions that meet each project's unique requirements.

That said, the cornerstone of DC Electric’s proficiency is constructing control panels. Being an Underwriters Laboratories (UL) 508a certified shop denotes its compliance with a critical technical standard within the electrical industry, specifically for the design and assembly of industrial control panels. This certification underscores the company’s promise to maintain the highest levels of quality and reliability in its panels in environments where the risk of explosion or fire is higher due to flammable gases or dust.

Safety constitutes another fundamental pillar of DC Electric’s operational ethos. Implementing rigorous safety protocols, such as lock-out and tag-out procedures of the machinery, the company ensures equipment cannot be restarted until it is repaired. Site orientation sessions are also conducted to familiarize employees with the specific safety protocols of each location, further enhancing workplace safety. In addition, DC Electric enforces cleanroom protocols to minimize contamination risks in sensitive environments, protecting the staff and the integrity of the electrical components it handles.

This attention to safety is supported by the fact that all DC Electric’s team members have completed Occupational Safety and Health Administration (OSHA) training and carry safety cards. With consistent training initiatives like Plantpax and Factorytalk Asset Center, the company ensures its pool of skilled professionals is ready to tackle any programming challenges that occur.

What distinguishes DC Electric in the competitive landscape is not solely its safety provisions in technical services but the deep personal connections it fosters with each client. Unlike larger firms where project assignments might be impersonal and based on schedule availability, DC Electric takes a more individualized approach. From the outset of a new project, clients are introduced to the engineers and project managers directly involved in their projects.

When faced with outdated technology or discontinued products, we deliver customized solutions that are in step with the latest technological advancements, ensuring our clients' operations continue without interruption.

This client-centric philosophy extends to DC Electric's approach to cost management. Understanding the high costs associated with operational downtime, it prioritizes keeping its clients’ operations running smoothly. The company adopts a collaborative approach, working closely with clients to align services with their operational schedules. This strategy involves arranging planned machine shutdowns for routine maintenance, thus minimizing disruptions and maintaining continuous productivity and efficiency.

Trevor Clements, vice president and head of controls at DC Electric, emphasizes the company's proactive stance, “When faced with outdated technology or discontinued products, we deliver customized solutions that are in step with the latest technological advancements, ensuring our clients' operations continue without interruption.”

An illustrative case involved a food industry client dealing with the phase-out of certain product controllers, threatening their continuous operations. DC Electric swiftly intervened, upgrading the outdated system and designing a new control panel. Through detailed electrical installations, the company replaced the obsolete components, promptly returning the system to optimal functionality.

This dedication to understanding and addressing each client's needs cement DC Electric’s position as a leader in electrical services, maintaining its pivotal role in the industry for many years to come.