JobTraQ delivers truly agile and highly effective process management capabilities into the hands of the people who need it: operations staff, process owners and stakeholders, team leaders and supervisors, business analysts and process improvement specialists. JobTraQ requires zero specialist coding or development skills, while new or modified processes can be made on-the-fly. IT departments do not need to be engaged, saving their valuable time and resources, but more importantly the speed of business change and improvement is dramatically increased.

“Time to delivery of new and modified business processes is greatly reduced, allowing the customer to focus on improving business processes and workflows,” says Vaughn Thurman, CEO of Swift Software, Inc., the developer of JobTraQ.

What took months or years for IT or specialist vendors to deliver now takes only minutes or hours. Operational focus is turned toward what changes should be made to improve performance, rather than waiting on change delivery by IT or external providers. JobTraQ customers become truly agile and lean in their approach to process management, bringing them to the goal of Continuous Improvement.

JobTraQ ensures that the right person is performing the right work at the right time, with all the resources and documentation available to them to perform the work.

A very comprehensive feature stack is included within the solution, including an intuitive and easy-to-use Visual Workflow designer, enterprise task management, resource utilization, contact management, automated reporting, while a non-repudiable audit trail ensures that pre-set business rules and policies are rigorously enforced, and much more.

Continuous Improvement & the Rise of the Citizen Developer

Low Code BPM solutions have attempted to deliver application development functionality directly to operations, however they still require specialist technical and developer skills to make them work.

The rise of the “Citizen Developer”, a business user who controls and executes on BPM functionality has far-reaching effects for all manufacturers

Delay between identifying changes and making them a reality in the operational environment is still a fact of life with Low Code which JobTraQ solves.

“Citizen Developers are business users who control and execute on BPM functionality,” says Thurman, “and this has far-reaching implications for all manufacturers.”

JobTraQ eliminates the need for developer skills, and it is this Lean approach to BPM which results in business users being empowered to implement changes themselves. Process change is much faster, but manufacturers can also utilize “Test- Fail, Test-Succeed” much more effectively. Where a change does not produce the desired results, then simply revert to the prior state and reiterate. Time and energy can now be devoted to what changes should be made, analyzing the results and changing again, with no time lag caused by waiting on implementation. This ability to quickly change at will makes organizations exceptionally responsive to the business environment, and especially the needs of stakeholders and customers.

JobTraQ is deployed by a range of organizations, including N.A.S.A., U.S. Marines, TransCanada, Fifth Third Bank, Lockheed Martin, and many others. “We proactively design and incorporate functionality in JobTraQ based on customer feedback,” said Thurman, “with BPM functionality owned by business people with no specialist IT or coding skills, and it is this which sets us apart from all other competitors.”

JobTraQ’s Lean BPM approach brings Continuous Improvement within the reach of all manufacturing businesses, without long, messy deployments or a traditional BPM price tag.